BON AMIGA TERMS AND CONDITIONS
Last Updated: 09/08/2025
Effective Date: 09/08/2025
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using the Bon Amiga website ([http://www.bonamiga.com](http://www.bonamiga.com “smartCard-inline”) ), placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you (“Customer,” “User,” or “you”) and Bon Amiga (“we,” “us,” or “our”).
If you do not agree with any part of these Terms, you must not use our website or services. Your continued use of our website after any changes to these Terms constitutes your acceptance of such changes.
2. DEFINITIONS
“Website” refers to [http://www.bonamiga.com](http://www.bonamiga.com “smartCard-inline”) and all associated pages, features, and services.
“Products” refers to all jewelry, accessories, and lifestyle items offered for sale on our website.
“Services” refers to all services provided by Bon Amiga, including but not limited to our website, customer service, order processing, and shipping.
“Account” refers to any user account created on our website.
“Order” refers to any purchase request submitted through our website or authorized sales channels.
3. ELIGIBILITY AND REGISTRATION
Age Requirements:
- You must be at least 18 years old to create an account or make purchases
- Users under 18 may browse our website but cannot make purchases
- By using our website, you represent that you meet the age requirements
- Parents or guardians are responsible for minors’ use of our website
Account Creation:
- You may browse our website without creating an account
- An account is required for faster checkout and order tracking
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You may have only one account; multiple accounts may result in termination
Account Security:
- You are solely responsible for all activities under your account
- Use strong passwords and keep login credentials confidential
- Log out of your account when using shared or public computers
- We are not liable for losses resulting from unauthorized account use
4. WEBSITE USE AND RESTRICTIONS
Permitted Uses:
You may use our website to:
- Browse and purchase products for personal use
- Create and manage your account
- Access customer service and support
- Sign up for email communications
- Leave product reviews (subject to our review policies)
Prohibited Uses:
You agree not to:
- Use the website for any unlawful purpose or activity
- Violate any applicable federal, state, or local laws or regulations
- Infringe upon or violate our intellectual property rights or the rights of others
- Transmit or upload any malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems, servers, or networks
- Use automated tools, robots, or scripts to access or collect data from our website
- Interfere with or disrupt the website’s functionality or servers
- Impersonate any person or entity or falsely represent your affiliation
- Engage in any fraudulent activities or payment disputes
- Harass, abuse, or harm other users, our employees, or representatives
- Upload or transmit inappropriate, offensive, or illegal content
- Use our website to compete with our business or for commercial purposes without authorization
- Attempt to reverse engineer, modify, or create derivative works of our website
- Share account credentials with others or create accounts for others
Enforcement:
We reserve the right to:
- Monitor website usage and investigate violations
- Remove or disable access to any content or features
- Terminate accounts for violations of these Terms
- Cooperate with law enforcement agencies
- Take legal action against violators
5. PRODUCTS AND SERVICES
Product Information
- We strive to provide accurate product descriptions, images, and specifications
- Product colors may appear differently due to monitor settings, lighting, and individual perception
- Natural materials may have variations in color, size, texture, and appearance
- Product dimensions and weights are approximate
- We reserve the right to correct any errors in product information or pricing
Product Availability
- All products are subject to availability and may be discontinued without notice
- We reserve the right to limit quantities available for purchase per customer
- High-demand items may sell out quickly and may not be restocked
- Seasonal and limited-edition items have restricted availability
Pricing
- All prices are listed in United States Dollars (USD)
- Prices are subject to change without notice
- Promotional prices are valid for limited times and subject to terms
- We reserve the right to correct pricing errors, even after order confirmation
- If we discover a pricing error after you’ve placed an order, we will contact you with options
Product Images and Descriptions
- Product images are for illustrative purposes and may not represent exact appearance
- Monitor settings, lighting, and photography may affect color representation
- Product descriptions are provided for informational purposes
- We do not guarantee that product descriptions are error-free or complete
6. ORDERING AND PAYMENT
Order Process
- Orders can be placed through our website 24/7
- Order confirmation emails are sent automatically but do not guarantee order acceptance
- We reserve the right to refuse, cancel, or modify any order for any reason
- Orders are subject to credit verification and fraud prevention measures
Order Acceptance
- Orders are considered accepted when we ship the products
- We may verify order information, payment details, and shipping addresses
- Suspicious or fraudulent orders may be cancelled without notice
- We reserve the right to require additional verification before processing orders
Payment Methods
- We accept payments through PayPal and associated payment methods
- All payments must be in USD
- Payment must be completed before order processing begins
- You authorize us to charge your payment method for the full order amount
Payment Processing
- Payments are processed securely through PayPal’s encrypted systems
- We do not store credit card information on our servers
- Payment authorization may occur immediately upon order placement
- Failed payments will result in order cancellation
Taxes and Fees
- Customers are responsible for all applicable taxes, duties, and fees
- Sales tax will be calculated and added where required by law
- International customers (when available) are responsible for customs duties and import taxes
- Additional fees may apply for special shipping requests
7. SHIPPING AND DELIVERY
Shipping Policies
- Detailed shipping information is provided in our Shipping Policy
- Processing times: 1-3 business days for most orders
- Shipping times vary by location and selected shipping method
- We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control
Delivery Requirements
- Orders must be shipped to valid addresses within our shipping areas
- Address accuracy is the customer’s responsibility
- We are not responsible for packages delivered to incorrect addresses due to customer error
- Signature confirmation may be required for high-value orders
Risk of Loss
- Risk of loss and title for products passes to you upon delivery to the carrier
- We recommend tracking packages and arranging secure delivery
- Report delivery issues to us within 48 hours of expected delivery date
8. RETURNS AND REFUNDS
Return Policy Overview
- Detailed return information is provided in our Returns Policy
- Returns accepted within 30 days of delivery
- 15% restocking fee applies to all returns
- Customer pays return shipping costs
- Items must be in original condition with all packaging
Refund Processing
- Refunds processed within 5-7 business days after approval
- Refunds issued to original payment method
- Original shipping costs are non-refundable
- Partial refunds may apply for items not in perfect condition
9. INTELLECTUAL PROPERTY
Our Rights
- All website content, including text, images, logos, designs, and code, is owned by Bon Amiga
- Our trademarks, trade names, and brand elements are protected by law
- Website content is protected by copyright, trademark, and other intellectual property laws
- You may not use our intellectual property without written permission
License to Use
We grant you a limited, non-exclusive, non-transferable license to use our website for personal shopping.
This license does not include rights to:
- Reproduce, distribute, or display our content
- Create derivative works based on our content
- Use our content for commercial purposes
- Remove or modify copyright notices
User-Generated Content
- By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use that content
- We may use your content for marketing, promotional, and business purposes
- You represent that your content is original and does not violate others’ rights
- We reserve the right to remove or modify any user-generated content
10. PRIVACY AND DATA PROTECTION
Privacy Policy
- Our collection, use, and protection of personal information is governed by our Privacy Policy
- By using our website, you consent to our privacy practices
- We implement reasonable security measures to protect your information
- We do not sell personal information to third parties
Communications Consent
- By providing your email address, you consent to receive transactional emails
- Marketing emails require separate opt-in consent
- You can unsubscribe from marketing communications at any time
- Transactional emails (order confirmations, shipping updates) cannot be unsubscribed
11. WARRANTIES AND DISCLAIMERS
Product Warranties
- Products are sold “as is” without warranties of any kind
- We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
- We do not warrant that products will meet your specific requirements
- Natural wear, aging, and color changes are normal and not covered by any warranty
Website Warranties
- We do not guarantee that our website will be uninterrupted, secure, or error-free
- We may update, modify, or discontinue website features at any time
- We are not responsible for technical issues, outages, or data loss
Health and Safety
- We make no medical or therapeutic claims about our products
- Some individuals may experience allergic reactions to jewelry materials
- Discontinue use if you experience any adverse reactions
- Consult healthcare providers for medical concerns
12. LIMITATION OF LIABILITY
Liability Limits
- Our total liability for any claim is limited to the amount you paid for the specific product
- We are not liable for indirect, incidental, consequential, or punitive damages
- This includes lost profits, business interruption, or data loss
- Some jurisdictions do not allow liability limitations, so these may not apply to you
Exclusions
We are not liable for:
- Damage due to misuse, abuse, or normal wear
- Allergic reactions or skin sensitivities
- Third-party actions or website issues
- Shipping delays or carrier problems
- Force majeure events beyond our control
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bon Amiga, its officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney fees) arising from:
- Your use of our website or products
- Your violation of these Terms
- Your violation of any third party’s rights
- Any content you submit or transmit through our website
- Any fraudulent or illegal activities
14. DISPUTE RESOLUTION
Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
Arbitration Agreement
- Any disputes arising from these Terms or your use of our website will be resolved through binding arbitration
- Arbitration will be conducted under the rules of the American Arbitration Association
- Arbitration will take place in Florida or through online/telephone proceedings
- You waive your right to participate in class action lawsuits against us
Exceptions to Arbitration
The following disputes are not subject to arbitration:
- Small claims court matters within jurisdictional limits
- Intellectual property disputes
- Injunctive relief requests
Informal Resolution
Before initiating formal dispute resolution, we encourage you to contact us directly to resolve issues informally.
15. TERMINATION
Termination by You
- You may stop using our website at any time
- Account deletion requests can be made by contacting customer service
- Termination does not affect pending orders or obligations
Termination by Us
We may terminate your access to our website immediately and without notice for:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Multiple chargebacks or payment disputes
- Harassment of our staff or other customers
- Any other reason at our sole discretion
Effect of Termination
Upon termination:
- Your right to use our website immediately ceases
- We may delete your account and associated data
- Outstanding orders and obligations remain in effect
- Sections of these Terms that by nature should survive will continue to apply
16. MODIFICATIONS AND UPDATES
Terms Changes
- We reserve the right to modify these Terms at any time
- Changes will be posted on this page with an updated effective date
- Material changes may be communicated via email or website notice
- Continued use of our website after changes constitutes acceptance
Website Changes
- We may modify, update, or discontinue website features at any time
- We may temporarily suspend website access for maintenance or updates
- We are not liable for any changes or discontinuation of services
17. GENERAL PROVISIONS
Entire Agreement
These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Bon Amiga.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer your rights under these Terms. We may assign our rights and obligations under these Terms without restriction.
Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or technical failures.
Survival
Provisions that by their nature should survive termination will continue to apply, including payment obligations, intellectual property rights, disclaimers, and liability limitations.
Contact Information
For questions about these Terms and Conditions, please contact us at:
- Email: info@bonamiga.com
- Website Chat: Available Monday-Friday, 9:00 AM – 5:00 PM EST
Acknowledgment
By using our website, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.
IMPORTANT NOTICE: These Terms and Conditions constitute a legal agreement. Please read them carefully and contact us if you have any questions before using our website or making a purchase.
_Last Updated: 09/08/2025_