Accessibility Statement

BON AMIGA ACCESSIBILITY STATEMENT

Last Updated: 09/08/2025

OUR COMMITMENT TO ACCESSIBILITY

Bon Amiga is committed to making our website accessible to all users, including those with disabilities. We strive to provide an inclusive online shopping experience that allows everyone to browse, shop, and interact with our website effectively.

ACCESSIBILITY STANDARDS

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which include:

PERCEIVABLE

Text Alternatives: Images include descriptive alt text where appropriate
Color Contrast: We strive to maintain sufficient contrast ratios for text and backgrounds
Resizable Text: Text can be resized up to 200% without loss of functionality
Visual Design: Content is designed to be distinguishable and easy to perceive

OPERABLE

Keyboard Navigation: Website functionality is accessible via keyboard navigation
No Seizure-Inducing Content: We avoid content that flashes or could trigger seizures
Navigation Time: Users are given adequate time to read and interact with content
Clear Navigation: Website structure and navigation are logical and consistent

UNDERSTANDABLE

Readable Content: We use clear, simple language where possible
Predictable Functionality: Website elements behave in expected ways
Input Assistance: Forms include clear labels and error identification
Consistent Layout: Page layouts and navigation remain consistent throughout the site

ROBUST

Technology Compatibility: Our website works with various browsers and assistive technologies
Valid Code: We strive to use clean, standards-compliant HTML and CSS
Future Compatibility: Our code is written to work with current and future assistive technologies

ACCESSIBILITY FEATURES

CURRENT FEATURES

Keyboard Navigation: Full website navigation using keyboard controls
Screen Reader Compatibility: Content structured for screen reader users
Alt Text: Product images include descriptive alternative text
Form Labels: All form fields have clear, descriptive labels
Color Independence: Information is not conveyed by color alone
Consistent Navigation: Navigation elements remain in the same location on all pages
Skip Links: Users can skip to main content areas
Heading Structure: Proper heading hierarchy for easy navigation

ONGOING IMPROVEMENTS

We are continuously working to improve accessibility, including:
Regular accessibility audits and testing
Updates to meet current accessibility standards
User feedback integration for accessibility improvements
Staff training on accessibility best practices

KNOWN LIMITATIONS

While we strive for full accessibility, some limitations may currently exist:

THIRD-PARTY CONTENT

Payment Processors: Some payment gateway interfaces are managed by third parties
Social Media Widgets: Social media plugins may have accessibility limitations
Customer Reviews: Third-party review systems may not be fully accessible
Live Chat: Chat functionality may have limited accessibility features

TECHNICAL CONSTRAINTS

Complex Product Images: Some jewelry detail images may have limited alt text descriptions
Video Content: Not all videos may include captions or audio descriptions
PDF Documents: Some downloadable documents may not be fully accessible
Interactive Features: Some advanced interactive elements may have accessibility limitations

ASSISTIVE TECHNOLOGY COMPATIBILITY

Our website has been tested with:

Screen Readers: JAWS, NVDA, and VoiceOver
Voice Recognition: Dragon NaturallySpeaking
Keyboard Navigation: Standard keyboard and alternative input devices
Browser Zoom: Text scaling up to 200% in major browsers

RECOMMENDED SETTINGS

For the best experience, we recommend:

Using the latest version of your preferred browser
Enabling JavaScript for full functionality
Using up-to-date assistive technology software
Adjusting browser text size as needed

HOW TO USE ACCESSIBILITY FEATURES

KEYBOARD NAVIGATION

Tab: Move forward through links and form fields
Shift + Tab: Move backward through links and form fields
Enter: Activate links and buttons
Space: Activate buttons and checkboxes
Arrow Keys: Navigate through menus and lists

SCREEN READER USERS

Headings: Use heading navigation to jump between sections
Landmarks: Navigate by main content areas, navigation, and other landmarks
Links: Browse by links to find specific pages or actions
Forms: Use form mode to interact with checkout and contact forms

BROWSER ACCESSIBILITY FEATURES

Text Size: Increase text size using Ctrl/Cmd + Plus
High Contrast: Enable high contrast mode in your browser or operating system
Voice Control: Use browser voice navigation features where available

FEEDBACK AND SUPPORT

ACCESSIBILITY FEEDBACK

We welcome feedback about the accessibility of our website. If you encounter accessibility barriers, please contact us:

Email: info@bonamiga.com Subject Line: Website Accessibility

Please include:

The page or area where you experienced difficulty
The assistive technology you were using (if applicable)
A description of the accessibility issue
Your contact information if you’d like a response

RESPONSE COMMITMENT

We aim to respond to accessibility inquiries within 5 business days
We will work to address reported accessibility issues promptly
We may request additional information to better understand and resolve issues

ALTERNATIVE ACCESS

If you encounter an accessibility barrier that prevents you from using our website effectively, we may be able to provide alternative access methods:

Product Information: Detailed product descriptions via email
Order Assistance: Phone or email order placement support
Account Help: Alternative methods for account management
Customer Service: Multiple communication channels for support

ACCESSIBILITY TESTING

REGULAR AUDITS

We conduct accessibility testing through:

Automated Testing: Regular scans using accessibility testing tools
Manual Testing: Human review of website functionality and usability
User Testing: Feedback from users with disabilities when possible
Expert Review: Professional accessibility audits on a periodic basis

TESTING METHODS

Keyboard-Only Navigation: Testing all functionality without a mouse
Screen Reader Testing: Verification of screen reader compatibility
Color Contrast Analysis: Checking contrast ratios for all text elements
Responsive Design Testing: Ensuring accessibility across all device sizes

CONTACT INFORMATION

ACCESSIBILITY QUESTIONS

Email: info@bonamiga.com Subject Line: Accessibility Statement Inquiry

GENERAL CUSTOMER SERVICE

Email: info@bonamiga.com Website Chat: Available via chat button on our website

LEGAL COMPLIANCE

STANDARDS COMPLIANCE

We strive to meet or exceed:

WCAG 2.1 Level AA guidelines
Section 508 standards where applicable
ADA (Americans with Disabilities Act) requirements for public accommodations

LIMITATIONS OF LIABILITY

While we are committed to accessibility, we cannot guarantee that all aspects of our website will be accessible to all users with disabilities. We are not responsible for the accessibility of:

Third-party content and plugins
External websites linked from our site
User-generated content
Legacy content being updated

UPDATES TO THIS STATEMENT

This Accessibility Statement will be updated to reflect:

Changes in our accessibility features and policies
New accessibility improvements implemented
Updates to relevant accessibility standards and regulations
Feedback received from users about accessibility issues

How we notify users of updates:

Updated “Last Modified” date at the top of this statement
Website notifications for significant accessibility improvements
Email updates for major policy changes (if subscribed to our communications)

Note: This Accessibility Statement is part of our commitment to inclusive design and equal access. We appreciate your patience as we continue to improve the accessibility of our website and services.