CHAT, EMAIL & MESSAGING
When you use our website chat, contact form, or messaging platforms, Bon Amiga may collect and store the following information:
- Your name, email address, and any contact details you provide
- Message content, including product inquiries, order information, and feedback
- Timestamps, device type, and general location data (if available)
- Screenshots or photos submitted for support purposes
Conversations may be recorded or monitored for quality assurance, training, and customer service purposes. By communicating with us via email, via our chat or messaging features, you consent to the collection and use of this information in accordance within this policy and our Privacy Policy.
Bon Amiga does not sell or share chat data with third parties, except as required to fulfill your request or comply with legal obligations. You may request deletion of your chat history or contact information at any time by emailing info@bonamiga.com.
By proceeding on this website and using our communication systems, you agree to Bon Amiga’s Privacy Policy and understand that conversations may be recorded for quality purposes. You, the user and/ or customer, also consent to the collection of your contact information to respond to your inquiry and you also accept all other terms and conditions, along with our hold harmless agreement.