BON AMIGA PRIVACY POLICY
Last Updated: 09/09/2025
OVERVIEW
Bon Amiga (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or contact us.
INFORMATION WE COLLECT
Information You Provide to Us
When you make a purchase:
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Name and contact information (email, phone, address)
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Billing and shipping addresses
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Payment information (processed securely through our payment processors)
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Order history and preferences
When you contact us:
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Name and contact information
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Order numbers and purchase history
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Messages and communications through our contact form or chat
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Photos or files you send us for support purposes
When you browse our website:
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IP address and location data
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Browser type and device information
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Pages visited and time spent on site
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Referral sources and search terms used
Automatically Collected Information
We use cookies and similar technologies to collect:
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Website usage patterns and analytics
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Shopping cart and session information
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Marketing campaign effectiveness data
HOW WE USE YOUR INFORMATION
To Process Orders:
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Fulfill and ship your purchases
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Process payments and prevent fraud
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Send order confirmations and shipping updates
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Handle returns and customer service inquiries
To Improve Our Service:
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Respond to your questions and support requests
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Analyze website usage to improve functionality
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Develop new products and services
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Ensure website security and prevent abuse
For Marketing (with your consent):
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Send promotional emails about new products and sales
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Provide personalized shopping recommendations
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Share information about our wholesale and affiliate programs
HOW WE SHARE YOUR INFORMATION
We may share your information with:
Service Providers:
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Payment processors (to process transactions)
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Shipping companies (to deliver orders)
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Email service providers (for communications)
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Website hosting and analytics services
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Customer service chat providers
Legal Requirements: We may disclose information when required by law, to protect our rights, or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred.
We DO NOT:
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Sell your personal information to third parties
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Share your information for others’ marketing purposes
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Provide your data to unauthorized parties
DATA RETENTION
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Order Information: Retained for 7 years for tax and legal purposes
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Customer Service Records: Retained for 3 years for quality and training purposes
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Website Analytics: Anonymized data retained indefinitely for business analysis
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Marketing Lists: Retained until you unsubscribe or request deletion
YOUR RIGHTS AND CHOICES
Access and Control
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Account Information: Update your information through your account or by contacting us
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Marketing Communications: Unsubscribe from emails using the link in any email or contact us
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Data Deletion: Request deletion of your personal information (subject to legal retention requirements)
Cookie Management
You can control cookies through your browser settings, though some website functionality may be limited.
DATA SECURITY
We implement appropriate security measures to protect your information:
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Secure SSL encryption for data transmission
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Regular security updates and monitoring
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Limited access to personal information on a need-to-know basis
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Secure payment processing through PCI-compliant processors
THIRD-PARTY LINKS
Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.
CHILDREN’S PRIVACY
Our website and services are intended for users 18 years of age and older. We do not knowingly collect cookies or personal information from anyone under 18. If you are under 18, please do not use our website or provide any information to us. Parents and guardians are responsible for monitoring their children’s internet usage.
INTERNATIONAL USERS
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA):
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Right to know what personal information is collected
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Right to delete personal information
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Right to opt-out of sale of personal information (we do not sell personal information)
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Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us using the information below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the new policy.
CONTACT US
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@bonamiga.com
Subject: Privacy Policy Inquiry
This Privacy Policy governs your use of our website and services. By using our website or services, you consent to the collection and use of your information as described in this policy.